Return Policy
If not completely satisfied with your purchase please notify by E-mail or phone 306-752-3419 within 5 days of receiving items.
The returned items must be in their original packaging and be in good condition. The return shipping and insurance will be at the purchasers expense, and once received the items purchase price will be refunded. We strive to satisfy our customers. Here at 2 T Enterprises we realize that is difficult to see the quality of a drawing or print on a computer screen and that is why we guarantee your complete satisfaction.
Backorder Policy
If you have ordered a print or an original that needs to be framed the order will be processed in a timely manor. If the artwork needs to be framed and the frame is not in stock, making it necessary to be ordered, I will guarantee that it will be completed and shipped out between 7 and 10 days. Some of the print editions are getting close to being "Sold Out Editions", I will indicate when a edition is limited 10 available prints.
Shipping Policies
SHIPPING RATES
| Within CANADA |
| Purchase Amount | Regular Postage
(1 to 9 days) | Express Post
(within 2 days) |
| up to $50 | 8.00 | 12.00 |
| $51 to 150 | 15.00 | 25.00 |
| $151 to 250 | 25.00 | 40.00 |
| $251 to 500 | 40.00 | 60.00 |
| To Continental UNITED STATES |
| Purchase Amount | US Expedited Parcel
(6 to 12 business days) | US Express Post
(2 to 6 days between major Centers in Canada & the US) |
| up to $50 | 12.00 | 18.00 |
| $51 to 150 | 25.00 | 35.00 |
| $151 to 250 | 40.00 | 55.00 |
| $251 to 500 | 55.00 | 75.00 |
We strive to ship all orders out in a timely fashion, within the day for prints and originals. Framed prints will also be shipped within the day unless we need to order in framing, then it will be within 10 days. Communication is the key to good business so feel free to contact on shipping rates and preferences. For a request of international shipping charges please e-mail with your address and shipping preference and I will contact you with the rates. We will do everything possible to accommodate our customers!
Damaged Goods Policy
If for some reason your purchase arrives damaged please contact by e-mail or phone 306-752-2114 as soon as possible. Please e-mail a digital photograph of the damage and an explanation. When the damaged items are returned a replacement will be sent with the shipping at my expense. Original art cannot be replaced because of its originality, but on return of the damaged original you can choose an alternate piece or I will issue you a full refund.
